Shipping policy
Shipping Policy
Order processing
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing times may be slightly delayed.
Shipping times
Estimated delivery times:
- United States: 5–10 business days
Delivery times are estimates and are not guaranteed.
Shipping rates
Shipping rates are calculated at checkout or offered as a flat rate or free shipping based on your order.
Order tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow time for tracking information to update.
Delays
We are not responsible for shipping delays caused by:
- Shipping carriers
- Weather conditions
- High demand periods
- Incorrect shipping information
Incorrect address
If you provide an incorrect or incomplete address, your order may be delayed or returned.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or stolen packages
Once your order has been handed over to the shipping carrier, we are not responsible for lost or stolen packages.
If your package is marked as delivered but not received, please contact the carrier directly.
Damaged items
If your order arrives damaged, please contact us immediately at:
Include your order number and photos of the issue so we can resolve it quickly.
International shipping
We currently focus on shipping within the United States.
International shipping availability may vary.